In the case of a tree-related emergency, we recommend that the Victorian State Emergency Services be contacted as the first point of call or on 132 500. There are many jobs, however, that the SES cannot do, or will only partially do, due to the size and technical nature of the tree job or their lack of speciality skills that are required. The SES may just help cut you an access pathway out of your driveway or home, or pull a branch off your service wire or roof, but they do not remove any material from your site. This is where we come in. We can bridge the gap in providing a more holistic and specialised emergency tree service. While we do not always have the capacity to help after normal business hours, you can count on us to respond to your emergency tree work during the course of daylight hours.

There have been many times where we have attended people's properties immediately after a storm. We have seen all sorts of trees uprooted, caught by a side branch leaning against another tree, suspended in the air, threatening to fall on top of a house, garage and or service wires. These sorts of tree jobs are more technically challenging, as they can present a variety of complexities. Sometimes, we have been able to secure these trees initially, preventing them from collapsing, before coming back on a subsequent day to complete the removal process. Other times, we can complete a complex tree branch rescue or the clear-up of a completely fallen tree on the same day as the failure, or a day or two following.