This Privacy Statement sets out Hive Tree Services’ policy with respect to the way in which we obtain, use and disclose information obtained from you, including through our website at www.hivetreeservices.com.au and related sites.
Hive Tree Services are committed to protecting the information we obtain from you and is bound by the Australian Privacy Principles (APPs) set out in the Privacy Act 1998 and the amendments thereto contained in the Privacy (Private Sector) Act 2000.
The types of information generally collected by Hive Tree Services include your name, address, mobile and telephone numbers, e-mail address and other such information we deem as personal information. Any such personal information is collected in the course of the services that we provide for you. Personal Information may also be collected when you provide business cards or other documentation.
Personal Information is obtained in many ways including by:
When you visit this website, we may make a record of your visit. The following information may be logged for statistical purposes:
Hive Tree Services collects information from people for the primary purpose of providing assistance to them. Individuals who telephone or write to Hive Tree Services may supply personal information. Hive Tree Services will not use or disclose the information for another purpose unless the person has consented, or we are required to by law.
In addition, where we reasonably determine it to be appropriate, we may add your name, address, mobile and telephone numbers and e-mail address to our database. The database may be used for ongoing marketing and educative purposes. If we elect to retain such personal information, you have our commitment to your privacy.
Your personal information is used for related and other purposes including:
Our company will not generally disclose personal information to an overseas recipient. However, when we act for a client in a matter where it may become imperative to disclose personal information to an overseas recipient, we will only disclose your personal information to an overseas recipient where you have instructed us to do so or such disclosure is consistent with your prior instructions to us, or when required by Australian law.
When you provide your personal information to us, you consent to the disclosure of such information to an overseas recipient. You hereby acknowledge that we are not required to ensure that the overseas recipient deals with personal information in the same manner as required in the APP. However, we will take reasonable steps to ensure that your personal information is dealt with in a way that is consistent or at least substantially similar to the way the APPs protect information.
You can unsubscribe from receiving promotional material by e-mailing us at office@hivetrees.com.au and asking to be removed from the mailing list. Alternatively, you can mail a request asking for deletion. Our contact details are set out below.
If you wish to view the personal information we hold about you, please send your request by e-mail to office@hivetrees.com.au, or by mail to the contact details at the end of this Statement. If you wish to amend that information because it is out of date or incorrect, or if you wish your personal information to be deleted from our database, please e-mail office@hivetrees.com.au.
In certain circumstances, we may refuse to give you access to the personal information that is requested by you or may charge you a fee for any such access in accordance with the APP guidelines in the Privacy Act. We shall inform you of our decision and reasons for any refusal of your request.
Hive Tree Services uses all reasonable endeavours to secure any personal information that we hold about you and to keep this information accurate and up to date. When emailing personal information to us, please be aware that there are risks involved in transmitting such information across the Internet. Our website contains links to other websites. We have no control over and take no responsibility for the privacy practices employed at other websites.
Hive Tree Services welcomes your questions and comments regarding this Statement. If you have any suggestions as to how we may improve our Privacy Statement, or if you are of the view that we have not adhered to this Statement or the handling of your personal information, please contact us using the contact details below. If necessary, we may ask you to provide your complaint in written form. We will investigate the matter and determine the course of action (if any) needed to resolve the complaint and notify you of the decision as soon as practicable, usually within 30 days.
We collect and store personal information provided by individuals who apply for employment with the firm. The information we may collect includes but not limited to:
Such information can be obtained from the applicant or from a third party such as a recruitment agency, referees and from professional sites such as LinkedIn. Further information can be collected from the applicant at any stage of the interview process.
The purpose of obtaining such personal information from an applicant is to assess their ability and qualifications in relation to a particular role within the company. However, we may retain the applicant’s personal information to assess their eligibility for other roles and will not disclose such information to a third party.
We may use third party apps and software to better understand our users’ needs and to optimise this service and experience. These may include features to understand our users’ experience such as how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc. This enables us to build and maintain our service with user feedback.
These third-party apps and software may use cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location, and the preferred language used to display our website. This information may be stored by these third parties.
We reserve the right to alter this statement from time to time. We will do our best to notify you about the changes and updates made to our Privacy Policy on our website. We highly encourage you to visit our website on a regular basis to ensure that you understand our Privacy Policy.
Our Privacy Statement was last updated on 18 November 2021.
Hive Tree Services
P.O. Box 4516, Knox City Centre
Victoria 3152
Telephone No: 1300 464 483
Email: office@hivetrees.com.au
